Liminal Entertainment Technologies LLC

Privacy Policy

Last updated: November 29, 2020

This Privacy Policy relates to all software products and services (“Services”) of Liminal Entertainment Technologies LLC (“Liminal,” “we”, “us”, or “our”).

Purpose; Terms of Service

The purpose of this privacy policy is to explain Liminal’s data collection, use and disclosure practices, including the collection, use and disclosure of non-public information that can be used to identify, contact, or locate an individual person (“Personally Identifiable Information”). This Privacy Policy is also a part of Liminal’s Terms of Service (“TOS”), which may be found at www.liminalet.com/terms-of-service and are incorporated herein by reference.

 

Changes to Policy; Effectiveness

This Privacy Policy was last updated as of the date set forth above. We reserve the right to update this Privacy Policy in the future. If we update this Privacy Policy, we will use commercially reasonable business efforts to provide notice to You of any material changes. Within ten (10) business days of posting changes to this Privacy Policy (or ten (10) business days from the date of notice, if such is provided), they will be binding on You. If You do not agree with the changes, You should discontinue using the Services. If You continue using the Services after such ten-business-day period, You will be deemed to have accepted the changes to the terms of this Privacy Policy .

 

What data do we collect?

Automated data collection

Our website uses standard web and software technologies to collect certain non-identifying information about your computer or device – which may include such information as your browser and computer/device type, your internet protocol address, the type of device you are using, and other information that your device sends to our website automatically. Our website may also automatically set “cookies” —files that contain information that allow the website to track certain information such as which pages you have clicked on and other analytical information about your use of the website. Collectively this information is referred to as “Automated Data.” We do not link or associate Automated Data we collect with your Personally Identifiable Information. We may use and disclose Automated Data in any manner we choose without restriction. You have some ability, by using browser plugins, ad blockers, or other third party tools, to block or prevent some collection of Automated Data; however, our website may not function correctly if you do so. We make no guarantees of any kind that our website will function correctly in any particular environment or with any plugins or other tools.

Manual data collection

When using our Services such as by ordering or registering, you may be asked to enter Personally Identifiable Information such as your email addresses, phone numbers, mobile device number, text message and/or social media contact information, physical mailing address, and other similar billing and communication information (“Contact Information”).

How do we disclose and use your information?

We may process, use and disclose the information we collect from or about you in the following ways:

  • To process orders you make for our products or Services;

  • To work with our service providers such as web hosting companies, internet service providers, data centers, programmers and other service providers we use to be able to make our website available to you;

  • To communicate with you about our Services or the products and services of third parties (however, please see below as to your rights to limit some of these communications);

  • With your opt-in, to provide your Contact Information to third parties who may have products or services that we recommend or state are compatible with our Services. You have the right to limit or terminate this use of your Contact Information;

  • To defend or bring any claim from/against you arising from our interactions;

  • To meet a legal requirement (see below under “Compelled Disclosure”);

  • To provide such information to our successor in a sale of our business or other change of control (see below under “Sale of Business”); and

  • To remove malware and viruses, and to remove content that violates our Acceptable Use Policy (see below under “Virus Removal”).

 

Compelled Disclosure

We will comply with all applicable laws, rules and regulations, which may require that we disclose your information (including your Personally Identifiable Information) to government authorities, or to parties in court actions under subpoenas or court orders, or otherwise as we are advised we are required to do to comply with a legal obligation.

 

Sale of Business

We may disclose any of your information, including but not limited to your Personally Identifiable Information, to a corporate successor in interest if we sell our business, or engage in a merger, sale of stock, or our ownership otherwise changes control. We, or our successor, will provide you with notice of such a transaction, and our successor will be bound by the terms of this Privacy Policy.

 

Virus removal

We may use a virus or malware scanner and scan data you have provided to us in connection with your use of our Services, and if our virus scanner detects malware, we reserve the right to remove it. In addition, if we determine that you are storing, transmitting or otherwise enabling malware sites or software used in illegal hacking or attack efforts, or otherwise storing content that is harmful to computers or data, we reserve the right to suspend and/or terminate your account.

Right to limit some communications

Applicable laws, such as the CAN SPAM law, may give you rights to limit some non-relationship communications. We will comply with such laws. Be aware, however, that you cannot limit certain communications with us, such as communications regarding transactions and orders, notices regarding updates to our TOS or this Privacy Policy, or other communications regarding our business relationship with you.

 

Other access and use of data

Liminal’s software licensing system creates a unique Machine ID which is used to associate a license seat activation with a specific computer in order to determine if the maximum number of activations for that license has been exceeded. The Machine ID is stored in our online license account system and associated with a user account. Our software stores data on the physical device to permit that data to survive a reboot/restart; it also saves data on disk to store configurations.

How we protect your information, and limits on your data sharing rights

We will use reasonable commercial efforts to keep your information secure in our systems, however, you acknowledge that no system is hacker proof and that despite our reasonable efforts, your information could be accessed by unauthorized persons. In this regard, we will use the efforts required by applicable laws, rules, regulations and orders that apply to the specific types of information we have. Notwithstanding the above, you agree that we will not be liable for any unauthorized access to or use of your data or information except solely to the extent we are expressly held to have violated applicable laws, rules, regulations or orders.

WE ARE NOT RESPONSIBLE FOR YOUR LOSS OR MISUSE OF YOUR CREDENTIALS TO USE OUR SERVICES, AND WE DO NOT MONITOR OR LOG SUCH ACCESS NOR WILL WE GIVE YOU NOTICE OF ANY COMPROMISE OF YOUR DATA. If we do detect such compromise, or you violate our Acceptable Use Policy, we may immediately suspend Services to you and/or terminate your account.

 

Third-Party Privacy Policies and Services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have not reviewed or verified any data or privacy policies of such linked sites and take no responsibility or liability for the content and activities of these linked sites, or their products or services.

In addition, we use the services of certain third parties, including, without limitation, Wix (www.wix.com) for building and maintaining our website, HubSpot (www.hubspot.com) for customer relations management, LicenseSpring (www.licensespring.com) for license hosting services, and  PayPal (www.paypal.com) and Avalara (www.avalara.com) for payment processing services.  These third parties may have access to your data including Personally Identifiable Information.  It is your obligation to review and comply with the privacy policies of these third parties, which are available on their websites.  Liminal takes no responsibility for the acts or omissions of third parties whose services we may use to provide the Services.

Testimonials

We may display personal testimonials of satisfied customers on our website in addition to other endorsements. If you provide us with an email or other communication regarding our Services, you automatically hereby consent to our use of all or a part of such email or other communication for marketing our Services, provided that we use only your first name. We will not use your image or likeness without specific authorization from you. If you notify us in writing to cease such use, we will do so within a reasonable time of receipt of such request.

 

Rights Under State Laws

You may have additional rights under applicable state laws to access certain information related to your use of our Services.  If you are a resident of California, for example, such laws include the California Consumer Privacy Act of 2018 and California’s “Shine the Light Law” set forth in California Civil Code section 1798.83. We will comply with these laws to the extent applicable to us.  To exercise any such rights, please email us at the email address under “Contacting Us” below and let us know your specific concern or request.

 

Rights under European Law

If you reside in the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting any deletion.  To exercise any such rights, please email us at the email address under “Contacting Us” below and let us know your specific concern or request.

 

Contacting Us

If there are any questions regarding this Privacy Policy please email us at legal@liminalet.com

 

Acceptable Use Policy

Whenever using our Services, you agree not to do any of the following:

  1. Use or attempt to use the Services for any illegal, abusive or unethical activities as determined by us in our sole discretion, which include by example and not limitation, bullying or harassing third parties, illegal stalking, transmission of or storage of pornographic material, invasion of privacy, defamation, infringement of another person’s copyright, trade secret, patent, trademark or other intellectual property rights, hacking or cracking (gaining unauthorized use of a computer), distributing computer viruses or other malware, gambling, harassment of another or distribution of other harmful materials, code, programs or scripts, disclosing “insider trading” information, national secrets, or other information prohibited or restricted from disclosure.

  2. Send unsolicited bulk mail messages (“junk mail” or “spam”). This includes bulk-mailing of commercial advertising, information announcements, charitable solicitations and political solicitations. Such material may only be sent to those who have specifically requested it or as authorized by applicable law, provided that if you assert that your activities are authorized by applicable law, you shall provide an opinion of reputable counsel establishing a basis upon which your actions are taken. Malicious or threatening e-mail is also prohibited.

  3. Impersonate another person or misrepresent authorization to act on behalf of others or us.

  4. Undermine the security or integrity of computing systems or networks or gain unauthorized access or control over our computers or any other person’s computers.

  5. Permit another person to use your resources or the Services to conduct any of the matters you are prohibited from doing.

  6. Distribute any files in any peer-to-peer or file sharing arrangement, where it is possible that in such file sharing process any of the Services may be used to distribute copyrighted materials to or from persons who are not authorized to receive, copy, distribute or use them.

  7. Take any action that would cause us to violate any terms of an upstream service provider’s acceptable use policy.

  8. Engage in any activity disruptive or abusive towards our other customers or to Services operations, including and not limited to:

    1. Distribute or post any virus, worm, Trojan horse, or computer code intended to disrupt Services, destroy data, destroy or damage equipment or disrupt Services operations;

    2. Degrade or impair the operation of Services servers and facilities or the servers and facilities of other network hosts or users;

    3. Post messages or software programs that consume excessive CPU time or storage space;

    4. Use the Services for any data mining activities;

    5. Subvert, or assist others in subverting, the security or integrity of any of the Services, facilities or equipment; and/or

    6. Place false, fraudulent, materially incomplete or misleading information on the Services.

The above list of unacceptable uses of the Services is not intended to be exhaustive, but rather illustrative of some unacceptable uses. We have the right in our sole discretion to determine whether any particular conduct by you violates our Acceptable Use Policy.  If we determine at any time that you have violated our Acceptable Use Policy, we reserve the right to suspend and/or terminate your account.

ABOUT LIMINAL

Founded at the start of the Covid-19 Pandemic, Liminal

offers software solutions and consulting services for remote contribution, virtual events, and digital media. Liminal has helped hundreds of individuals and organizations reinvent virtual events and design digital media infrastructure that will thrive well beyond the pandemic.

©2020 by Liminal Entertainment Technologies, LLC

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